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Ordering Information

All orders $100.00 or over shipped free!
Shipped within 24 hours or less.

All orders under $100.00 will be charged $5.00 handling fee plus actual shipping charges.
 

1.    Ordering Via Phone: Please have all information ready before you call. Our toll free number is 1-800-833-4788 store hours are 9:00 a.m. to 5:00 p.m. (central standard time) Monday thru Friday.

Ordering Via Mail:
Our address is:

C & J Craft Supply
714 Conkey Street
Hammond IN 46324-1106
Ordering Via Fax:
Our Fax number is:

1-219-931-3579
You may order 24 hours 7 days a week.
 


2.    Please Print Name, Mailing address, Shipping address (if different), City, State, Zip code & Phone number with area code.  UPS DOES NOT SHIP TO P.O. BOXES! IF you give us a PO Box it will ship Parcel Post-Priority Mail. UPS charges a $15.00 fee for an incorrect delivery address this charge will be passed onto you if you provided us with an incorrect address. If shipped to an Indiana address please add 7% sales tax. If you are a business and have a tax number print it on all order forms.

3.    When ordering make sure you have Item Number and or description, Color, Quantity, Price per and Total Cost.

4.    Send payment with order, we accept Visa, MasterCard, Money Order,  or Cashiers Check (we do not take debit cards or personal checks). Make Money Order or Cashier checks payable to C & J Craft Supply. 


5.    All returned checks will be charged a $25.00 fee. 

6.    Orders on-line call 1-800-833-4788, have all information ready.

7.        If there is a problem with your order after you receive it, please write or phone 1-800-833-4788 within 14 days after you receive it. Do not return any merchandise unless you have permission.

8.    We are sorry but we do not keep backorders, if an item is out of stock you must reorder the item on your next order.   

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